Shouldered AI / For locksmiths and lock and key shops
You be the locksmith. We shoulder the rest.
Lockouts, rekeys, access control, safes. Shouldered gives your shop one HQ that answers every message, texts back every missed call, sends the nearest van, invoices on the spot and keeps commercial accounts coming back. You open doors. We shoulder the rest.
"Lockout calls come at the worst times."
Tabitha at the Service Desk texts back every missed lockout call, confirms the address and sends the nearest tech with a time.
"I have to verify who owns the place."
Tabitha at the Service Desk asks your ID and ownership questions every time and passes the answers to the tech.
"Commercial accounts want reports and invoices."
Matthew at the Finance Desk sends monthly statements and Operations keeps key and access logs organized.
"People shop on price over the phone."
Lydia at the Sales Desk gives your honest price range and books the job.
Simon and seven desks of Heroes, working for locksmiths.
Each morning tells you calls handled, vans busy and accounts due.
Answers chat, email and text, texts back every missed lockout call, follows your verification steps and texts the arrival time. Answering calls by voice is coming soon; until then calls ring through to your team, and every missed call gets a text back.
Quotes rekeys and access control installs and renews commercial service agreements.
Invoices on the spot, takes payment and sends monthly statements to commercial accounts.
Dispatches vans, tracks parts and key stock, and keeps license renewals current.
Asks for reviews after every job and reaches property managers.
Simon runs HQ: all the tech and all the brain power, and the one you talk to. Each of the seven desks is run by a Hero, and Simon directs all seven and answers for them. A person approves what matters, and legal, tax, medical and financial decisions stay with you and your licensed advisers.
Saturday at 7 am a tenant is locked out. HQ texts back the missed call, asks your questions, sends Van 1 and texts a 25 minute window. The property manager gets the record. By noon you have done four jobs and every one is paid.
An illustration, not a promised result.
Start
Most shops start on Small: up to 5 seats and 80 hours a month, $750 a month paid for the year (Founding price: $500, first 50 companies only), plus $1,000 onboarding once.
Grow
As vans and commercial accounts grow, move to Medium at $1,875 a month paid for the year.
Your Hero is here to improve the human. Your HQ, led by Simon, is here to improve your business.
Two prices, and 50 Founding places.
First, what the work costs you today. A full-time office manager runs most small businesses about $4,000 to $5,000 a month with taxes and benefits, and goes home at five. Every call nobody answers is a job that goes to someone else.
Business coaching often costs $5,000 to $7,500 for one session day. HQ does the work every month, with a coach running the Shouldered Way and workshops included. Already have a coach? HQ works alongside them.
Founding 50: of 50 places left. When they are gone, this price closes.
For you
An assistant for one person: mail, chat, calendar, to-dos and contacts. It learns how you work.
- A seat a month
- $25
- Founding price, first 50 only
- $20
- A seat a month. Cancel any time
- No onboarding fee
- It stops where you stop. It does not run a business
Up to five people
5 seats and 80 hours a month. Onboarding $1,000, paid once.
- Paid for the year
- $750
- Month to month
- $1,100
- Founding price, first 50 only
- $500
- Simon and all seven desks
- Starts the work itself
- About $25 a day, paid for the year
- The six-month guarantee
- Arrives in December. Join the founding list now
Six to twenty people
20 seats and 200 hours a month. Onboarding $2,000, paid once.
- Paid for the year
- $1,875
- Month to month
- $2,750
- Founding price, first 50 only
- $1,250
- Everything in Small
- Room to grow without changing plan
- The six-month guarantee
Prices are per month. Only the first 50 companies (the Founding 50) get the Founding price with a two-year commitment, paid yearly by bank transfer, and keep it for as long as they renew. Pay yearly by bank transfer and take 3% off. Onboarding is $1,000 for Small and $2,000 for Medium, paid once, and free at Shouldered events. It is one 1-hour call: technical setup with our technical team first, then your business with our team. The person who sold you HQ joins your onboarding call. Paid for the year, you get a named person who checks in every month. Month to month gets standard support. Twenty-one people and up is built around you. More seats are $25 each (Founding price $20), and more hours $12.50 each; hours count only while HQ is working, like minutes on a phone plan.
Enterprise and government. For large companies and public agencies. Custom plans start at $5,000 a month. Pilots are paid. We start SOC 2 Type 1 work in 2027. Texas agencies: we are working toward TX-RAMP.
If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.
The onboarding fee is not refunded. The guarantee asks one thing of you: let HQ do its work. Give it the access it needs and review its work in good faith. If our records show you kept declining or blocking the work HQ set out to do, the guarantee does not apply. If we see that happening, we tell you in writing so you can fix it.
The six months start the day HQ goes live for you. The Founding 50 are included. The guarantee covers HQ only, never coach fees.
Will it follow my verification rules?
Yes. You write the rules, it asks the questions every time, and anything unclear goes to you.
Does it connect to my dispatch tools?
We connect it during onboarding. Your customer list, job history and numbers stay in your own system. We work inside it, we do not take it.
Is there something available today?
The Hero is available now at $25 a seat. HQ launches in December 2026.
How long does it take to get going?
You can try a 7 day trial environment set up for your trade. Onboarding is one 1-hour call. Setup takes up to 30 days, results can show in months 2 and 3, and it runs smoothly by month 6.
What if it does not help my business?
If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.
A Christian-run company, and proud of it.
Churches get free Hero seats. When a member's business joins, its church gets an HQ, free.
Simon is named for Simon of Cyrene, who stepped in and shouldered the cross for another. Shouldered takes no outside funding and is open to everyone. The technology comes from the OurWorld group: ten years of work, 60+ engineers, running in 20+ countries.
Pull up a chair.
Start with your Hero today, take a Founding 50 place for HQ, or just come and ask questions in the community.
Founding list
One of the first 50 places. Keep the Founding price as long as you renew.
Hold my place →Your Hero
$25 a seat (Founding price $20). Available now.
Start with your Hero →Telegram
The front door. Talk with us and with owners like you.
Join on Telegram →Or write to Simon: simon@shouldered.com