Shouldered AI  /  For bakers, bakeries and cake makers

You be the baker. We shoulder the rest.

You are up before dawn shaping dough. You should not be up after dark answering cake orders. Shouldered takes the orders, the invoices and the scheduling, so you can bake.

What keeps you up at night

"Custom cake requests flood my messages."

Tabitha at the Service Desk answers each one, collects the details and deposit, and puts the order on your calendar.

"Wholesale cafes pay late."

Matthew at the Finance Desk sends invoices on delivery and follows up kindly until they pay.

"I ran out of butter on a Saturday."

Nehemiah at the Operations Desk watches your usual orders and reorders ingredients before you run low.

"I need help on weekends but hiring is a project."

Barnabas at the People Desk writes the job post, schedules interviews and handles the paperwork.

What your HQ does

Simon and seven desks of Heroes, working for bakers.

Tabitha · Service Desk

Takes custom orders, confirms pickup times, and answers allergy and flavor questions.

Matthew · Finance Desk

Invoices wholesale accounts, collects deposits, and chases late payers.

Nehemiah · Operations Desk

Reorders flour, butter and boxes, and tracks deliveries.

Silas · Marketing Desk

Posts the day's bakes, holiday preorders, and asks happy customers for reviews.

Lydia · Sales Desk

Follows up with cafes and offices that asked about wholesale.

Barnabas · People Desk

Schedules your team, posts jobs, and keeps food-handler renewals on track.

Simon runs HQ: all the tech and all the brain power, and the one you talk to. Each of the seven desks is run by a Hero, and Simon directs all seven and answers for them. A person approves what matters, and legal, tax, medical and financial decisions stay with you and your licensed advisers.

A day with HQ running

At 4 am you are at the oven. By 9, Simon notes that three wedding cake inquiries have answers, two deposits are in, and the flour reorder went out. A cafe that was 30 days late has paid. You spend the afternoon on a tiered cake, not your inbox.

An illustration, not a promised result.

How the math works

Start

Start with a Hero for each person at $25 a seat, and the Small HQ (up to 5 seats, 80 hours a month) at $750 a month paid for the year, with a $1,000 onboarding fee once.

Grow

Add a wholesale route or a second shop and grow seats and hours. Double the orders without doubling the paperwork.

Your Hero is here to improve the human. Your HQ, led by Simon, is here to improve your business.

Your investment

Two prices, and 50 Founding places.

First, what the work costs you today. A full-time office manager runs most small businesses about $4,000 to $5,000 a month with taxes and benefits, and goes home at five. Every call nobody answers is a job that goes to someone else.

Business coaching often costs $5,000 to $7,500 for one session day. HQ does the work every month, with a coach running the Shouldered Way and workshops included. Already have a coach? HQ works alongside them.

Your Hero · available now

For you

An assistant for one person: mail, chat, calendar, to-dos and contacts. It learns how you work.

A seat a month
$25
Founding price, first 50 only
$20
  • A seat a month. Cancel any time
  • No onboarding fee
  • It stops where you stop. It does not run a business
Your HQ · Small

Up to five people

5 seats and 80 hours a month. Onboarding $1,000, paid once.

Paid for the year
$750
Month to month
$1,100
Founding price, first 50 only
$500
  • Simon and all seven desks
  • Starts the work itself
  • About $25 a day, paid for the year
  • The six-month guarantee
  • Arrives in December. Join the founding list now
Your HQ · Medium

Six to twenty people

20 seats and 200 hours a month. Onboarding $2,000, paid once.

Paid for the year
$1,875
Month to month
$2,750
Founding price, first 50 only
$1,250
  • Everything in Small
  • Room to grow without changing plan
  • The six-month guarantee

Prices are per month. Only the first 50 companies (the Founding 50) get the Founding price with a two-year commitment, paid yearly by bank transfer, and keep it for as long as they renew. Pay yearly by bank transfer and take 3% off. Onboarding is $1,000 for Small and $2,000 for Medium, paid once, and free at Shouldered events. It is one 1-hour call: technical setup with our technical team first, then your business with our team. The person who sold you HQ joins your onboarding call. Paid for the year, you get a named person who checks in every month. Month to month gets standard support. Twenty-one people and up is built around you. More seats are $25 each (Founding price $20), and more hours $12.50 each; hours count only while HQ is working, like minutes on a phone plan.

Enterprise and government. For large companies and public agencies. Custom plans start at $5,000 a month. Pilots are paid. We start SOC 2 Type 1 work in 2027. Texas agencies: we are working toward TX-RAMP.

The six-month guarantee · HQ plans

If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.

The onboarding fee is not refunded. The guarantee asks one thing of you: let HQ do its work. Give it the access it needs and review its work in good faith. If our records show you kept declining or blocking the work HQ set out to do, the guarantee does not apply. If we see that happening, we tell you in writing so you can fix it.

The six months start the day HQ goes live for you. The Founding 50 are included. The guarantee covers HQ only, never coach fees.

Questions bakers ask
I bake from home. Is this too big for me?

Start with a Hero for yourself and add HQ when orders grow.

Can it handle holiday preorders?

Yes. Tabitha at the Service Desk collects the orders and deposits and builds your bake list.

Will it handle allergy questions?

It answers from the ingredient notes you give it and passes anything unclear to you.

What if it does not help?

If HQ does not complete at least 40 hours of real admin work a month for you in your first six months (100 hours on Medium), tell us by the end of month five and we refund every dollar you paid for the plan.

When can I start?

The Hero is available now. HQ launches in December 2026, and the founding list is open today.

Who we are

A Christian-run company, and proud of it.

Churches get free Hero seats. When a member's business joins, its church gets an HQ, free.

Simon is named for Simon of Cyrene, who stepped in and shouldered the cross for another. Shouldered takes no outside funding and is open to everyone. The technology comes from the OurWorld group: ten years of work, 60+ engineers, running in 20+ countries.

Get started

Pull up a chair.

Start with your Hero today, take a Founding 50 place for HQ, or just come and ask questions in the community.

Or write to Simon: simon@shouldered.com